Cornerstone Scientific: Policies & Procedures for Seamless Laboratory Supply Ordering Streamlined Processes for US, Canadian, and International Customers
Payment Terms and Minimum Orders
- Established Accounts: Net 30 days, FOB Shipping Point or Ex-Factory
- New Customers: Cash-in-Advance or Major Credit Card
- International Customers: Advance payment required; responsible for import duties and taxes
Minimum Orders:
- US and Canada: $35.00
- International: $100.00 USD
Easy Account Setup Open an account effortlessly:
- Contact us via Fax or Phone
- Apply online using our Credit Application Form
Efficient Shipping Methods
- Domestic (US and Canada): FedEx delivery within 24 hours of order receipt
- International: FedEx Economy (unless otherwise specified)
Flexible Payment Options
- US Dollar payments drawn on US Banks
- Bank-to-bank transfers
- Major Credit Cards (pre-approved customers): Visa, MasterCard, American Express
Custom Orders and Special Considerations
- Custom Items: Non-cancellable purchase orders required
- International Handling Fee: Applies to select products; waived for orders $2,000.00 and above
General Terms and Conditions
Cornerstone Scientific reserves the right to modify product specifications, packaging, design, or prices without prior notice. We are not liable for unannounced changes.
Product Usage Disclaimer
Our products are intended for Chromatography or Capillary Electrophoresis use only, not for direct food, medicinal, clinical, or diagnostic applications. Customers are responsible for proper product usage.
Compatibility Notice
While we strive to ensure compatibility with designated instruments, we cannot be held responsible for manufacturer design changes that may affect compatibility.
Return Policy
Custom-made items are non-returnable except in cases of manufacturing defects.
Commitment to Customer Satisfaction
At Cornerstone Scientific, we're dedicated to providing top-quality laboratory supplies with clear, customer-friendly policies. Our streamlined procedures ensure a smooth ordering process, from account setup to product delivery.
Need Assistance?
Contact our customer service team for personalized support with orders, account setup, or policy clarifications. We're here to ensure your Cornerstone Scientific experience exceeds expectations. Cornerstone Scientific: Advancing Laboratory Excellence Through Clear Policies and Superior Products